SSO Site Partnership Manager

Key Responsibilities：

In cooperation with study sites: 

• Responsible for key account network within the country/extended country group (OPCs & satellite countries)
• Defines tailored engagement model with assigned sites according to local and structural needs of these sites
• Prepares and implements Site Partnership Strategy Plans in cooperation with assigned accounts
• Defines measures of success for each site in scope (e.g., % increase in portfolio volume, patient density, start-up, and contracting timelines)
• Single point of contact for all relevant stakeholders (e.g., departments heads, investigators, pharmacists, clinic administration) across all therapeutic areas at assigned sites regarding all study overarching topics
• Communicates Novartis standards & expectations for future collaboration 
• Supports feasibility process in close cooperation with Feasibility Manager
• Supports and optimizes early site engagement, speed of site initiation readiness as well as achievement of committed patient numbers in the assigned sites 
• Responsibility to analyze all information regarding the assigned sites, to oversee all study activities and to survey sites´ strengths, areas of improvement and capacities 
• Support sites in developing network with other departments to improve study start-up, patient management and recruitment  
• Support negotiation of study fees, contracts, contract templates and master templates as applicable

Novartis internal: 

• Optimizes Novartis processes to simplify and speed up study start-up with focus on site set-up 
• Communicates knowledge regarding sites and the overarching topics to the organization and informs and advises relevant functions actively (e. g. site selections)  

Essential Requirements:

• Degree in scientific or health discipline required and an advanced degree with clinical trial experience and/or project management (preferred)
• Fluent in English and local language (written and spoken)
• Minimum 5 years’ experience in clinical research in a role that oversees (project management) and/or with monitoring clinical trials   
• Capable of leading in a matrix environment, without direct reports  
• Understanding of all aspects of clinical drug development with particular emphasis on monitoring and study execution

Desirable Requirements:

• Strong project management capabilities with demonstrated ability to problem solve and mediate complex issues   
• Thorough understanding of the international aspects of drug development processes, including strong knowledge of international standards (GCP/ICH), health authorities (FDA/EMA), local/National Health Authorities regulations and Novartis standards 
• Demonstrated negotiation and conflict resolution skills both internal and external (site relationships)  
• Strong influencing and presentation skills  Strong communication skills 
• Communicates effectively in a local/global matrix environment  

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:  https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf

Accessibility and Accommodation:

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

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