摘要
About the Role
Major accountabilities:
- Conducts site selection for potential sites to evaluate their capabilities for conducting a clinical trial -Performs site Initiation Visit, ensures site personnel is fully trained on all trial related aspects -Applies company policies and procedures to resolve a variety of issues -Frequent internal company and external contacts.
- Represents organization on specific projects -Contributes to some cost center goals and objectives -Is the frontline liaison between Novartis and sites to ensure successful collaboration, site engagement and meeting Novartis expectation on milestone and deliveries -Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)
Key performance indicators:
- Deliver customer satisfaction results for internal & external customers -Delivery of Clinical Trials to quality standards and agreed timelines.
- Adherence to Novartis policy and guidelines and external regulations
Minimum Requirements:
Work Experience:
- Operations Management and Execution.
- Representing the organization.
- Collaborating across boundaries.
- Project Management.
Skills:
- Clinical Monitoring.
- Clinical Research.
- Clinical Study Reports.
- Clinical Trial Management Systems.
- Clinical Trials.
- Collaboration.
- Data Integrity.
- Decision Making Skills.
- Lifesciences.
Languages :
- English.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
