REQ-10008105
5月 29, 2024
India

摘要

-Own solution development in the respective area, through operational steady state managing the operations/delivery/design and engineering of all service and systems in scope, ensuring stability and integrity, and meeting customer service levels.

About the Role

Major Accountabilities

  • Actively contribute to professional and reliable technology delivery for business systems,
  • platforms, and processes for business domain/function(s) in scope.
  • Actively contribute to on time, within budget, compliant, secure, and quality delivery of
  • portfolio/ respective engagements.
  • Effectively engage with the chosen SI Partner(s) and collaboratively strive to deliver
  • business value.
  • Contribute enterprise grade and state of the art Solution Design and Architecture with
  • maximizing reusability, configurability and scalability.
  • Ensure top class and state of the art engineering delivery, code management, automation
  • and strive for highest efficiency.
  • Run efficient DevSecOps for platforms, products, or systems ensuring availability and
  • optimal performance in line with the specific role.
  • Follow industry trends and emerging practices to drive agility, speed, efficiency, and
  • effectiveness.
  • Ensure the overall user experience is taken into account when designing deploying new
  • solutions and services.
  • Ensure adherence to Security and Compliance policies and procedures as well as with other
  • Manage and maintain the roadmap and administrative configuration for our internal Legal Request Management Tool (LRMT)
  • Monitor M365 and SAP BO data reports
  • Investigate and facilitate the remediation of preservation issues including reenabling of accounts in APS and AD for users termed prior to preservation, and licensing users who have incorrect license types for Exchange preservation
  • Review Collection requests and create cases in MSFT Purview
  • Provide support to Legal and CSOC and act as a liaison between Legal and the M365 team
  • Assess new features and service updates of Microsoft features and their potential impact on eDiscovery and effectively communicate to Legal/CSOC

Languages

English

Experiences

  • Industry/ Business Exposure
  • Project Management
  • Working in multinational context and across countries

Competencies

  • Applied Business Insights
  • Managing Change
  • Organizational Savvy
  • Stakeholder Engagement

Technical / Functional Skills & Knowledge

  • Consulting
  • IT Governance
  • Infrastructure Management
  • Strategic thinking and planning
  • Strong communication skills – both written and spoken
  • Ability to lead meetings and manage a small global team
  • M365 experience and understanding of suite of applications, specifically Exchange and Security & Compliance Center
  • Ability to troubleshoot eDiscovery and M365 issues while also engaging other Novartis teams, including but not limited to APS, AD, Server, Firewall, Cloud

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Operations
CTS
India
Hyderabad (Office)
Prague, Czech Republic
Technology Transformation
Full time
Regular
No
A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment.
REQ-10008105

Sr. Special. DDIT IES O365 eDLS Ops

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