Director - Product Manager - Privacy and Consent Management

Major accountabilities:

• This role would be responsible for defining the product strategy, roadmap, and feature development for the platform/solution/product, as well as working closely with Business and all other stakeholders to ensure the effective management of user consent, preference cookie settings, and customer identities.
• Serves as point of escalation, review and approval for key issues and decisions -Approves strategic and investment plans -Serves as point of escalation, review and approval for key issues and decisions -Take decisions on the resource and capacity plans in line with Business priorities and strategies and close collaboration with delivery teams -Decide on continuous improvement within the team -Decides on the program timeline, governance and deployment strategy -Decides on budget relative to these programs -Decides on service designs and organizational design of new platforms/services in alignment with IT leadership

Key performance indicators:

• Achieved targets in in business case contribution, KPIs, customer satisfaction and innovation measures -Business capability, vision and strategy clearly defined, communicated and executed, well aligned to business strategy and TT strategy, and providing competitive advantage to Novartis -Role model with highest standards of professional conduct in leading the business capability area in line with the new IT operating model -Deployment of digital platforms and services at scale to deliver the digital strategy

Minimum Requirements:
Work Experience:

• 15+ years of experience in IT industry
• 2+ years of experience in Healthcare Industry.
• 5+ years of experience in product management roles, preferably in the field of privacy, data protection, or consent management. This could include working on platforms or solutions related to privacy compliance, data governance, or customer identity management.
• Experience collaborating with stakeholders at various levels, both external vendors partners and internal Business. This could include working with legal teams, compliance officers, engineers, and customer-facing teams to define product requirements and ensure compliance.
• Experience or familiarity with privacy regulations such as GDPR, CCPA, and other relevant data protection laws. Understanding of compliance requirements, data handling practices, and consent management principles.
• Knowledge of the entire software development process, including requirements gathering, design, development, testing, and deployment.
• Extensive experience with Agile methodologies and working in cross-functional teams.

Skills:

• Privacy and Compliance Knowledge: Understanding of privacy regulations such as GDPR, CCPA, and other relevant data protection laws, as well as industry best practices for managing user consent and preferences
• Experiencing on One Trust, SAP CDC, MS Azzure or similar tools and platforms.
• Product Management Experience: Strong experience in product management, including creating product strategies, roadmaps, and feature development plans. Ability to prioritize requirements and effectively communicate with cross-functional teams.
• Technical Understanding: Familiarity with web technologies, cookies, consent APIs, and associated protocols. Knowledge of data protection and security principles.
• User Experience (UX) Design: Ability to empathize with users' privacy concerns and translate them into intuitive and user-friendly consent and preference management interfaces.
• Communication and Collaboration: Excellent verbal and written communication skills to interact and align with cross-functional teams, stakeholders, and Novartis Business. Ability to articulate complex privacy concepts in a clear and understandable manner.
• Agile Methodologies: Experience working in an Agile development environment, collaborating with engineering teams and stakeholders using agile methodologies like Scrum or Kanban.
• People Leadership: Ability to work and lead (a cross-functional team) in a matrix. Leading large and/or diverse multi-functional teams. Collaborating across boundaries.
• environment.

Languages :

• English.

Commitment to Diversity and Inclusion :