Publication Operations Manager

Major accountabilities:

• Support MedComms PM & Scientific Communications colleagues for PPT meetings – plan, schedule, attend, and coordinate (send the ppt meeting invites/emails)
• Support MedComms PM to update publication plans for GMA and country pubs in Datavision in a timely manner based on PPT meeting discussions and decisions 
• Support in executing and archiving the relevant publication plan activities in the designated publication tool (e.g., Datavision)
• Track, manage, and archive author invitations and AA – confirm and request AA, and liaise with GBS Legal and Compliance team
• Manage GFR lists for Datavision and Clear.
• Route publications for GFR via Datavision or Clear (including those managed by external vendors)
• Collaborate closely with the MedComms PM to ensure the publications data is accurate and complete in Datavision/Clear
• Support Transfer of Value (ToV) reporting
• Support the MedComms PM with required engagement as part of the development of the tactical plans
• Manage regular status calls with the allocated MKS team (and where agreed, external vendors) to track status, as per the alignment with the Scientific Communications colleagues

Key performance indicators:

• Colleague satisfaction and advocacy (measured using by regular MKS feedback channels) – results are compared to best-in-class benchmarks
• Specific feedback from colleagues: global teams as well as regions and countries, on the effectiveness of the solutions, specifically the fit of the publication plan management support to the needs of the brand/TA team
• 100% compliance with legal regulations, industry codes and internal compliance standards
• Level of service adoption – Measured by the number of exceptional activities being conducted outside of the publication plan management and MKS delivery framework
• Delivery of solutions in line with defined KPI targets to measure service quality and timeliness – agreed with colleagues and embedded in SoW

Minimum Requirements:
Work Experience:

• At least 5 years' experience working as a project, operations, or account executive/manager in Medical Communications, either within an agency or in a similar role in the pharmaceutical industry
• Experience working with publication management tools (e.g., Datavision, iEnvision)
• Ideally has experience in publications and knowledge of GPP or other compliance requirements for publications
• Experience working in global teams

Skills:

• Stakeholder management
• Sound scientific acumen
• Project management
• Global perspective
• Action oriented
• Optimizes work processes
• Collaboration
• Interpersonal savvy
• Networking
• Effective communication
• Manage complexity
• Drive engagement
• Organizational savvy
• Solution oriented

Languages :

• Fluent English (oral and written)
• Desirable: a second major European language