Manager, People and Culture Communications

Major accountabilities:

• Define, manage and execute plan to elevate people and culture experience within Novartis.
• Shape the culture and experience of working at Novartis with both internal and external audiences.
• Generate and own the storytelling aspects of our Novartis culture.
• Serve as trusted business partner and communications strategy counselor our People and Organization team.
• Oversight, ownership and content generation of intranet and internal distribution channels (i.e., email, inbox, distribution lists).
• Ensure proper information and content flow related to associates and serve as voice to People and Organization team.
• Provide communications strategy and implementation to attract potential talent.
• Shape and utilize media opportunities and owned channel to deliver Novartis as a workplace of choice.
• Use analytics and insights to inform strategy and report outcomes.
• Monitor and evaluate performance to achieve and maintain best-in-class outcomes, while being fully compliant.
• Effectively manage budget and maximize agency ROI.
• Lead and maintain stakeholder mapping efforts across the country and ensure strategic management of relationships between media and audience are in line with business objectives.
• Collaboration within Corporate communications team for key milestones.
• Exemplifies a predictive mindset; seeks multidirectional insights to understand our environments and stakeholders, and embraces iterative, measurable experimentation and action.  
• Implementation of Objectives/Goals/Strategies/Measures framework, KPIs and Analytic& Insight measures to consistently monitor and predict and conduct performance management in alignment with International CA Strategy and Japan business objectives.

Ideal Background

Education:

• Bachelor’s degree or above

Experience:

• 6+ years diversified communications including internal communications or culture engagement and media engagement with a healthcare and/or pharmaceutical background or translatable industry background.
• Social media strategy and implementation within close partnership with businesses.
• Media relations, stakeholder relations,
• Business partnering, P&O business partner a plus
• Creative ‘experience’ building and content generation
• Management of agency partners and budget
• Event management
• Organizational change management experience

Skills:

• Excellent written and verbal communication skills including narrative writing, content development.
• Excellent business level Japanese in speaking and writing, strong business level English.
• Excellent people & communication skills    
• Business and organizational awareness, enterprise perspective.    
• Creativity related to content and experience-building.
• Strong interpersonal skills with ability to effectively interact with, counsel and coach P&O leadership.
• Strong business acumen, analytical and critical thinking
• Team approach + individual working style
• Collaborative enterprise mindset with comfort in working in a matrix environment.
• Ability to multi-task and manage complex issues into simple effective solutions.
• Understanding of healthcare industry landscape and culture trends
• Provide direction and removing obstacles to get work done.
• Ability to prioritize & maximize resources.
• Crisis & agency management
• Exemplifies a predictive mindset; seeks multidirectional insights to understand our environments and stakeholders, and embraces iterative, measurable experimentation and action.  

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:   https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf

Accessibility and Accommodation:

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.china@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network. You can follow us via Novartis Recruitment WeChat Official Account and Novartis Recruitment WeChat Video Account.