摘要
About the Role
Major Accountabilities
• Responsible for maximizing sales of designated company products in the assigned territory. This
will be achieved through full coverage of target customers.
• Deliver persuasive sales presentations in order to change prescribing habits in line with
appropriate use of products. Consistent with customer expectations of quality of service and
personal interactions.
• Maintain and enhance knowledge of products, company developments, customers, and competitors.
This will also include a full and complete knowledge of the product information and relevant
clinical papers, and clinical developments within the therapeutic area.
• Ensure the accurate and timely completion of all territory reports, maintenance of territory
records, handling of enquiries and complaints quickly and professionally and in accordance with
company procedures.
• Contribute positively to the Sales and Marketing team through co-operative relationships and
collaborative efforts to achieve team and company objectives. This will include input into
effective use of promotional funds and territory sales forecasting.
• Ensure the prompt reporting of adverse events to the CS&E department in accordance with company
procedures.
• Have knowledge and comply with the SAPI code of conduct and hospital protocol regarding ethical
promotion and representative activity.
• Demonstrate Key Account Management skills
• Demonstrate behaviours in accordance with Novartis Core values.
Key Performance Indicators
• Achievement of assigned targets
• Contact rate and coverage (daily contact rate vs. benchmark)
• Meetings spend vs. budget
• Therapy/product knowledge including tertiary evaluations of progress
• Delivery of customer centric activities – dependent on individual and in agreement with first
line manager
• Territory administration – reports are completed accurately and to timescales
Ideal Background
Education:1ˢᵗ Degree qualifications in Pharmacy
Languages: English
Other local languages
Experience:
• Minimum of 3 years' experience in pharmaceutical or allied industry.
• Proven, successful sales track record preferably in business-to-business environment
• Knowledge of Pharma industry and its changing environment
• Professional accomplishments that reflect achievement orientation, self-motivation, initiative, independence, and strong customer service orientation
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
