摘要
About the Role
Key Responsibilities:
- Understand, elaborate, and implement Order Management & International Trade (OMIT) business processes in the ERP, while facilitating cross-functional alignment and documenting the processes in the form of SOP, Working Instruction and/or Training Materials.
- Ensure compliance with GxP, InControl, and regulatory requirements, and continuously improve relevant processes.
- Specify user requirements for ERP projects and enhancements, participate in user acceptance testing, cutover, migration, hypercare and handover to end user
- Propose process and system improvements in order to enhance business effectiveness and efficiency with a special focus on automation
- Participate and/or lead projects for implementation of new/ modified functionality, SAP modules, interfaces with other IT applications
- Dealing with issues serves as an escalation level for end-users. Provide first level support to users incl. diagnosis and resolution
- Ensure business data consistency by regular monitoring of ERP/SAP application interfaces, batch and print jobs.
- Work as a global community to share ideas and best practices, participate in global/regional initiatives of ERP SCM Domain and represent OMIT. Maintain good working relationship with Super Users of affiliates and sites
- Provide onboarding and trainings to OMIT end-users for topics related to ERP and assigned Business Processes. Maintain relevant training documentation up-to-date
- Maintain knowledge retention of SAP expertise. Knowledge and information share, actively pass on information of new enhancements, issues and their solution. Ensure end-users are timely re- trained.
Essential Requirements:
- Higher education (bachelor's or master's degree) in Supply Chain Management, Business Administration, IT, Industrial Engineering or Science (Chemistry, Pharmacy). Additional SAP trainings
- At least 5 years of experience in SAP usage as advanced user knowledge and/or Super User experience). End to end leading role (lead for SC process or sub-process area) in ERP projects implementation (including design, functionality definition, blueprint, development, testing, training and go live).
- Project management experience, as project lead. Ideally in cross functional projects and in Healthcare, Consumer Goods, Chemical or another process industry
- Organized, with strong analytical and conceptual skills. Process-oriented, capable of defining and documenting business processes.
- English – fluent written and spoken. Other languages is a plus
Desirable Requirements:
- Effective communicator with strong user orientation and influencing skill
- Intercultural experience and ability to act in a complex, cross-functional and global environment
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
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